WHO WE ARE
R G Infotech Solutions Private Limited an ISO 9001:2015 certified company formerly known as R G Infotech Solutions was founded in 12 March 2015 to cater to the needs of Plastic Cards and Smart Cards in the Indian subcontinent. We are the leaders in the “next generation” of Smart Cards, Plastic Cards, RFID Tags, Card Printers, Handheld Devices, Time Recorders, Access Control Systems, IT and other customized solutions.
With-in depth understanding of the Indian markets and knowledge of the requirements, we emerge as leaders through quality and product innovation. This industry leading comprehensive approach gives us the ability to respond quickly to customer needs and design customized innovative solutions that meet those needs efficiently and cost effectively. We take pride in building strategic long-term client relations.
Over the past 16 years, we have grown from a company primarily providing plastic cards to smart cards, RFID products, Entrance Automation Products, Animal Identification Solution & Services, one with the capability, experience, and expertise to provide and customized electronic security management focused solutions and services. Our experience and strong mission-first work ethic has helped us develop capabilities, insights, and skills that few, system integrator can match. Our dedicated employees are committed to support customers by delivering high quality, customer focused solutions and professional services in such areas as solutions planning and implementation.
MISSION & VISION
Our mission is to exceed and deliver the highest quality and most innovative IOT products & solutions, possible by thoroughly understanding our customers’ needs and after services based on trust and confidence. We will provide innovative, cost effective, technology-based solutions to meet today’s business needs, while building the foundation to meet tomorrow’s evolving operational environment.
We work very hard to make R G Infotech, the industry’s most respected IOT products and service brand. With our diverse range of products & solutions, we take great pride in designing and building our products and solutions at our HQ in Durgapur. R G Infotech Solutions India Pvt Ltd does not offer a generic, pre-packaged service. We develop security programs and customized electronic security solutions while working closely with the customer to develop the program that most fits their individual needs. It is our goal to become the leading provider of IOT products & solutions. This will be established on the basis of mutual respect, honesty and diligence in developing key working relationships with both our clients and employees. We will ensure an innovative, bespoke and personable approach to our client requirements. We continue to challenge all of our business processes to achieve and exceed our customers requirement and groups key performance indicators in operational and commercial sectors. We shall continue to surpass our aims through delivering workable solutions to the continual delight of our partners.
CUSTOMER-DRIVEN – We will be respectful, empathetic, responsive, quality focused, caring and consistent in all customer requirements and services required by them. We will always keep the customer at the forefront of our decisions and our actions.
TEAMWORK – Every member of our team will contribute their individual time and talent in a coordinated effort to ensure the company will consistently meet its’ strategic goals. We will communicate our Vision, Mission and Values in a clear, consistent and transparent manner so that all team members understand their role and requirements in achieving these goals.
INTEGRITY – In all facets of our business, our actions shall remain consistent. We will gain trust by honoring our commitments, exemplifying honesty and integrity to our customers, our employees and our community.
INNOVATIVE – The products and solutions that we design and build represents our core domain knowledge in the field of IOT. Our culture of innovation and continuous improvement ensures that we always stay ahead of the curve. We work with our team members who are forward looking and that provide us with the highest quality custom solutions available.
ACCOUNTABILITY – Each member of our team agrees to be accountable for ownership of their actions in relation to other members of the team, our various partners and especially to our customers.
QUALITY POLICY – We strive to provide improving quality services that will exceed service recipient requirements, and to respond to our corporate responsibility to our clients, community and employees. We will actively pursue ever improving quality through programs that enable each employee to do their job right the first time and every time.